Terms of Service

Who we are and what you agree to

Logram is operated by 24x24 s.r.o., Manesova 983/36, 12000 Praha 2 - Vinohrady, Czechia ("Logram", "we", "us"). By creating an account or using Logram you confirm that you have read, understood, and agree to be bound by these Terms. If you use Logram on behalf of a company, you confirm that you are authorized to accept these Terms for that company.

The service

Logram is an AI-native brand identity creation tool that helps you explore, refine, and export logos and brand foundations. Features, plans, and pricing may evolve over time, and some features may be offered in beta, behind invite codes, or as paid upgrades.

Your account

You need an account to use most of Logram. You are responsible for keeping your login credentials secure and for all activity under your account. You must provide accurate information and keep it up to date. We may suspend or close accounts that violate these Terms or put the service or other users at risk.

Credits and billing

Logram uses credits as its in-product currency. Credits are consumed by generations, edits, exports, and other metered features at the rates shown in the product at the time of use. Credits are a limited license to use Logram features. They are not money, have no cash value, and are non-transferable.

One-time credit purchases are final. Once a purchase is completed, the amount paid is non-refundable and the credits cannot be returned, exchanged for cash, or transferred, including where they remain unused. Credits are delivered to your account immediately after purchase, and where mandatory consumer law gives you a right of withdrawal for digital content, you agree to that immediate delivery and acknowledge that the right of withdrawal ends once the credits are made available in your account. This does not affect any refund we are required to provide under applicable law.

If your account is deactivated for inactivity as described under Termination, or if you do not log in to your account for 365 consecutive days, your remaining credits may expire without compensation.

Subscriptions and cancellation

Paid plans are sold as subscriptions that renew automatically for the billing period you selected, monthly or annual, until you cancel them. The price, the plan benefits, and the renewal period are the ones shown at checkout, and we will notify you in advance if they change for a future period.

You can cancel your subscription at any time in your workspace settings in the app, without contacting support and without giving a reason. Cancellation takes effect at the end of the current billing period. You keep access to your plan until that period ends, and we do not charge you again afterwards. Fees already paid for the current period are not refunded on a pro rata basis, except where applicable law requires otherwise.

No copying or bypassing Brand Kit Export

Finished logos and brand assets are delivered exclusively through Brand Kit Export, a paid, credit-metered feature. You may not screenshot generated logos or previews for use as final assets, and you may not copy, trace, scrape, extract, reverse-engineer, or otherwise reproduce generated assets, or bypass or attempt to bypass Brand Kit Export or its payment in any other way.

Because the harm caused by circumventing Brand Kit Export is difficult to quantify, you agree to pay liquidated damages of 10,000 USD for each violation of this section. This is in addition to any other remedies available to us, including termination of your account and injunctive relief.

Your assets and our rights

Subject to these Terms and payment of the applicable fees, you own the logos and brand assets you lawfully obtain through Brand Kit Export, to the extent permitted by applicable law. Until an asset is exported, generated logos and previews are provided for on-screen evaluation only. Logram itself, including our software, models, design system, website, and branding, remains our property and is protected by intellectual property laws.

Acceptable use

You may not use Logram to violate any law, infringe third-party rights, or upload unlawful or malicious content. You may not disrupt or overload the service, probe or breach its security, or access it with automated tools outside its intended interfaces. You may not resell Logram or offer it to third parties as your own service without our written consent.

Termination

You can stop using Logram and close your account at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or if we discontinue the service. Upon termination your right to use Logram ends and any remaining credits are forfeited, except where applicable law requires otherwise.

We may also deactivate an account that has been inactive for 6 consecutive months, meaning no sign-in during that period. Before we deactivate an account for inactivity, we will send a notice to the email address registered on it so you have the opportunity to sign in and keep it active. Deactivation may include the deletion of projects, assets, and other data stored in the account, and any remaining credits are forfeited, except where applicable law requires otherwise.

Disclaimers and liability

Logram is provided "as is" and "as available", without warranties of any kind, express or implied. AI-generated output may resemble output generated for other users and may not be unique. We do not guarantee that generated assets are free of third-party claims, and we recommend a trademark search before relying on any asset commercially.

To the maximum extent permitted by law, our total liability arising from or related to Logram is limited to the amount you paid us in the 12 months before the event giving rise to the claim. We are not liable for indirect, incidental, or consequential damages, including lost profits or lost business opportunities.

Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will notify you before they take effect, for example by email or an in-product notice. Continuing to use Logram after updated Terms take effect means you accept them.

Governing law

These Terms are governed by the laws of Czechia. Any disputes will be resolved by the courts of Czechia, unless mandatory consumer protection rules in your country of residence provide otherwise.

Contact

If you have questions about these Terms, contact us at info@logram.ai.